Privacy Policy

Last updated: July 31, 2026

Timberline Studio LLC ("we", "our", or "us") operates the WireJournal mobile application and the Timberline Studio website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you create a business account in WireJournal:

• Business name
• First and last name
• Email address
• Phone number and business address
• Password (stored as a secure hash — we never store plain-text passwords)
• Security question and answer

When you join a business as a user:

• First and last name
• Username
• Password (stored as a secure hash)
• Security question and answer

When you use the app:

• Job and project data you create (notes, bids, parts lists, schedules)
• Photos you upload from your device
• In-app purchase and subscription information, processed by RevenueCat and the Apple App Store or Google Play Store

When you contact us through our website:

• Your name, email address, and message content

2. How We Use Your Information

• To create and manage your account
• To provide the features and functionality of WireJournal
• To process subscription payments and manage your plan
• To respond to support requests and contact form messages
• To maintain the security of accounts (via security questions)

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

3. Subscriptions and Payments

WireJournal offers the following subscription plans:

• Free — limited to 2 contractors, 3 active jobs, and 1 user
• Starter ($4.99/month) — up to 10 team members, unlimited contractors and jobs
• Professional ($9.99/month) — up to 50 team members, unlimited contractors and jobs
• Enterprise ($14.99/month) — unlimited team members, contractors, and jobs

Subscriptions are billed monthly through the Apple App Store or Google Play Store. You can manage or cancel your subscription at any time through your App Store or Google Play account settings. We do not store your payment card information — all payments are handled by Apple or Google.

A personal subscription covers all business profiles linked to your account. Businesses may also receive access through a promotional code granted by Timberline Studio, which is scoped to that business only.

4. Third-Party Services

We use the following third-party services that may process your data:

• RevenueCat — manages in-app subscription and purchase data. See their privacy policy at revenuecat.com/privacy.
• Apple App Store / Google Play — processes subscription payments. Subject to Apple's and Google's respective privacy policies.
• Google Fonts — our website loads fonts from Google's servers. See Google's privacy policy.

5. Data Storage and Security

Your data is stored on our servers. Passwords are hashed and never stored in plain text. We use HTTPS for all data transmitted between the app and our servers. While we take reasonable steps to protect your information, no system is completely secure.

6. Data Retention

We retain your account and job data for as long as your account is active. If you wish to delete your account and associated data, contact us at the email below.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data

To exercise any of these rights, contact us at contact@timberline-studio.com.

8. Children's Privacy

WireJournal is intended for adults operating trade businesses. We do not knowingly collect information from anyone under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page when we do. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at:

Timberline Studio LLC
Seattle, WA
contact@timberline-studio.com